A significant digital change initiative is underway to deliver new and integrated digital platforms across one of Australia’s largest football ecosystems, spanning every State and Territory, comprising over 3500 Football Clubs, and impacting 1.5 million football players nationwide.
This is a large-scale digital change transformation impacting people, processes, policies, culture, and systems. Our FDG Consulting Change team has been engaged to design and execute the Strategic Change Management & Adoption Program, supporting this momentous and exhilarating transformation.
At FDG, our methodology revolves around a human-centred, agile, and iterative approach to change management. We collaborate closely with digital and engineering teams, as well as numerous internal and external business teams and stakeholder groups.
Our Approach
- Conducting change discovery & diagnosis to understand motivators, perceptions, communication and learning styles, as well as business process and policy change impacts.
- Employing an iterative, flexible, adaptable, and creative strategy.
- Securing early buy-in and engagement with Leaders, the Board, external bodies, impacted user groups, and employees.
- Integrating within Agile Digital Delivery 2-week sprints.
- Concurrently designing and embedding change alongside technical development teams for one digital release, while conducting impact assessments and designing for the next release – enabling rapid mobilisation of change.
- Designing strategies and plans that can be modified as needed.
- Implementing human-centred change interventions that deliver the most value and are executed at a fast pace.
- Ensuring consistent and frequent engagement and communication with customers, employees, and stakeholders.
- Implementing a large-scale Capability Uplift Program with targeted user personas and learning pathways.
- Utilising Metrics that Matter for Program Benefits Realisation & Goals, as well as measures of transition and adoption.
Through a deep partnership, our dedicated Change and Business Process specialist consultants at FDG Consulting are closely collaborating with our esteemed Sporting Industry Governing Body client. Explicit trust, a tightly-knit way of working, and camaraderie are fundamental success factors in our journey towards transitioning to leading-edge digital change solutions and achieving successful Change Adoption.
